1. Who we are
In this Privacy Policy references to "we" and "us" are to Oneword Digital Radio.
Oneword Digital Radio takes the privacy of its users seriously. We are committed to safeguarding the privacy of our users while providing a personalised and valuable service.
Our site contains links to third party sites which are not subject to this privacy policy. We recommend that you read the privacy policy of any such sites that you visit.
2. What information we collect and how
We collect personally identifiable information about you (your "Data") through the use of enquiry and registration forms or when you purchase any of our products or services. The information we collect via this website may include:

  1. Any personal details you type in and submit, such as name, address, email address, etc.
  2. Your IP address (this is your computer's individual identification number) which is automatically logged by our web server. This is used to note your interest in our website.
  3. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
  4. Session information stored in cookies. These do not include any personal information and are used to ensure the correct data is extracted from the database when using our interactive systems.

3. What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

  1. To process your order, registration or enquiry, or to provide after-sales service. This may include providing a personalised service. We may also pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service.
  2. To comply with legal requirements.
  3. In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.
    We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use our site and issuing our e-mails for us. Rest assured that such third parties will not be allowed to use your personal information for their own purposes.
  4. In certain cases we may share your Data with third party organisations who offer products or services which we feel may be of interest to you. In such a case you will be offered the option to opt in/out before completing your purchase. If you wish to receive information about Oneword products or services or from other carefully selected organisations about products or services they offer, please indicate your preferences using the consent boxes when providing us with your Data.
  5. We may also disclose your information to successors in title to our business or in accordance with a properly executed court order or if otherwise required to do so by law.
  6. We may also use information in aggregate form (so that no individual user is identified), to build up marketing profiles, aid strategic development, manage our relationship with advertisers and audit usage of the site.

4. Your rights

  1. You can ask us to update or remove your personal information by emailing [email protected] or by writing to us at our customer services address in (2) below. However, please note that we may need to keep some personal data in order to process orders or to comply with customer service or after sale obligations.
  2. You also have the right to request a copy of any personal information we hold about you. To do this, simply write to us at the following address, enclosing a cheque for £10 payable to Oneword to cover our administration costs:-

    Customer Services (Data Subject Request)
    Oneword Digital Radio